Poly 1Y Elite Studio R30 Service | Professional Services Support

Keep Poly Studio R30 environments supported with 1 year of Elite service coverage focused on business continuity and faster issue resolution. For teams that depend on room video systems every day, service quality matters as much as the hardware itself. This offering is designed to help maintain availability, reduce disruption during incidents, and give IT a clearer path to support when collaboration rooms need attention. Elite service is a strong fit for organizations that standardize on Poly video endpoints and want a higher-touch support experience than basic coverage. It helps protect the investment in meeting-room infrastructure by providing a defined support window and a more structured service relationship around the deployed system. That matters when room uptime affects executive meetings, hybrid collaboration, and customer-facing sessions. Use it to support a single room or as part of a broader rollout strategy across multiple sites. For procurement teams, the value is straightforward: predictable coverage, less operational risk, and a cleaner support model for critical collaboration spaces.