Poly 1Y PTR PREMIER OBI302 UVA USB S — 1 Year Premier Support | Premier, Remote

Ensure continuous operation of OBI302 USB-equipped meeting rooms with Poly’s one-year Premier support (MPN PR49532160). The Premier contract assigns manufacturer-level technical assistance and a defined escalation route to address firmware, interoperability, and configuration issues that affect user experience. For IT directors and systems architects, the subscription reduces internal support overhead by redirecting complex troubleshooting to Poly’s support organization and documents entitlements for inclusion in change-management workflows. The Premier tier is appropriate for organizations that require prioritized vendor response and formalized support boundaries rather than intermittent ad-hoc fixes. By centralizing accountability and maintaining vendor access, the service helps contain incident duration and supports day-two operations across distributed conferencing sites.