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3Y POLY+ SYNC 20 SERVICE 3Y POLY+ SYNC 20 SERVICE

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Poly 3Y POLY+ SYNC 20 SERVICE — 3 Year Support, Sync 20 | Poly, Sync 20, Support

Poly

MPN: PSYNC20312

$26.20
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Authorized Dealer — Full manufacturer warranty

Key Features

  • Service Term: 3 years
  • Vendor: Poly
  • MPN: PSYNC20312
  • Delivery: Remote technical support and case management
  • Replacement Handling: Ingram Micro sourcing replacement program
  • Compatibility: Poly Sync 20 endpoints
  • Entitlement Tracking: Account-based case history
  • Provide continuous remote troubleshooting with using 3 year service term
Sustain Poly Sync 20 endpoints and small-group room systems for three years with a Poly+ support subscription designed for enterprise operations. This service provides remote technical assistance, case escalation, entitlement management, and coordinated replacement handling through Ingram Micro sourcing when hardware swap is required. The offering is intended for organizations running Poly Sync 20 where predictable support response, centralized incident management, and replacement logistics reduce operational risk. Documentation and case history remain with the account to accelerate repeat diagnostics. Note: inventory and replacements may be shipped from Ingram Micro sourcing facilities and can include manufacturer-certified refurbished components as described by the reseller. This service complements on-premise IT operations by offloading vendor coordination while preserving control over change windows and firmware management policies.

Ideal For

  • Maintain call and device availability for Sync 20 deployments
  • Cover firmware and configuration troubleshooting for room endpoints
  • Manage lifecycle replacements for discontinued or pre-owned hardware
  • Outsource vendor coordination for high-volume support requests

Why This Product

  • 1Includes coordinated replacement handling via Ingram Micro sourcing
  • 2Three-year term vs typical one-year options for extended coverage
  • 3Account-based entitlement and case history retention
  • 4Remote support focus to minimize on-site dispatch costs