Poly 7Y NBD HWADVRPL CCX 400/500 MP | Professional Services

Maintain continuity for Poly CCX 400/500 MP deployments with a 7-year next-business-day hardware advance replacement service. When a covered unit fails, replacement hardware is shipped to help restore service quickly and reduce the operational drag of waiting on standard repair cycles. That matters in environments where desk phones and collaboration endpoints support daily call traffic, executive communications, and front-line teams that cannot afford extended downtime. This service is built for organizations that value predictable lifecycle coverage and a cleaner support model over ad hoc break-fix handling. It helps standardize protection across installed endpoints, simplify procurement planning, and reduce the risk of unplanned replacement costs over time. For IT teams managing multiple sites, the value is not just coverage length — it is the ability to keep a known hardware platform supported with a defined response path. Choose this option when uptime, replacement speed, and budget control matter more than lowest upfront cost. It is a practical fit for enterprise voice environments that need dependable hardware continuity across the full service term.