Poly 7Y NBD HWADVRPL CCX 600/700 MP | Enterprise Support, NBD

Maintain continuity across Poly CCX 600 and CCX 700 environments with a seven-year next-business-day hardware advance replacement service. When a covered unit fails, replacement hardware is shipped quickly so IT can restore service without waiting through extended repair cycles. That matters in environments where voice endpoints are tied directly to productivity, customer response, and executive communications. This service is designed for organizations that want predictable support coverage over the full lifecycle of their deployed devices. Instead of absorbing the operational drag of ad hoc replacements, teams get a defined support path that helps reduce downtime and simplify incident handling. It is a practical fit for enterprises standardizing on Poly desk phones and looking to preserve user experience without overcommitting internal resources. For procurement teams, the value is straightforward: longer coverage, faster recovery, and less risk around critical communication hardware. For IT, it means a cleaner support model for devices that still need to perform every day. In high-visibility deployments, that combination can justify the premium by protecting the endpoints people rely on most.