Poly E60 SCMR 3-Year Support Service | Depot Exchange

Protect Poly E60 deployments with 3 years of depot-based exchange service designed to keep collaboration rooms moving. This service combines remote diagnosis, web knowledge base access, new releases updates, phone support, and replacement coverage to help IT teams resolve issues without unnecessary delay. The value is in the response model. When a room device fails, next-business-day replacement helps restore service quickly, while depot handling keeps the process structured and predictable. That matters in organizations where meeting rooms are shared assets and downtime affects executive communication, project reviews, and customer-facing sessions. For procurement, this service offers a clear cost structure over a 3-year term. For IT, it reduces the burden of managing one-off repairs and supports a more consistent lifecycle strategy for installed Poly hardware. It is a practical fit when availability, response time, and support discipline matter more than lowest upfront service cost.