Poly
1Y POLY ELITE RMX2K/4K MPMRX 10 1Y POLY ELITE RMX2K/4K MPMRX 10
Out of Stock
Poly ELITE RMX2K/4K MPMRX 10 — 1 Year Support Renewal | RMX2K, RMX4K, Priority
Poly
MPN: E19351112
$10,068.95
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- Service term: 1 Year
- Vendor: Poly
- MPN: E19351112
- Coverage: Remote technical support and escalation
- Compatibility: Poly RMX2K and RMX4K
- Deliverable: OEM case handling and update eligibility
- Protect RMX media availability with 1 Year support renewal
- Resolve incidents faster via OEM remote technical assistance
Sustain enterprise media processing and bridging with a one‑year Poly ELITE RMX2K/4K support renewal designed to minimize service interruption and protect interoperability. This renewal provides remote access to Poly technical engineers for diagnostic support, prioritized case escalation for complex incidents, and continued eligibility for vendor patches and updates. For environments that handle large concurrent meetings, scheduled broadcasts or interop with third‑party SIP/H.323 systems, keeping OEM support active reduces operational risk and simplifies incident resolution. A5 IT will assist with registration and onboarding to ensure the renewal maps to your RMX assets and support channels.
Ideal For
- Renew OEM support for an RMX2K/4K media bridge in a unified communications estate
- Maintain priority troubleshooting for large‑scale virtual events
- Ensure firmware access prior to a scheduled platform upgrade
- Offload incident coordination across SIP and H.323 interop endpoints
Why This Product
- 1Keep OEM escalation and update access versus third‑party break/fix options
- 2Shorten resolution cycles with vendor diagnostic tools and engineers
- 3Preserve interoperability with coordinated vendor guidance
- 4Reduce risk for high‑concurrency media workloads through continuity