Poly POLY ELITE OS4H RMX 2K/4K MP — 1 Year Maintenance | 2K/4K, Support, SLA

Minimize downtime and preserve high-resolution conferencing quality across 2K and 4K RMX deployments with a one-year Poly Elite maintenance plan (MPN E19501914). This service delivers vendor-backed remote support, prioritized case routing, and access to approved software updates for covered RMX components. It’s designed for enterprise meeting rooms and carrier-class infrastructure where sustained video performance and predictable support response matter. The plan clarifies scope and escalation paths so infrastructure teams can align SLAs with operations and procurement. Choose this offering when you need a defined one-year commitment tied to Poly’s escalation and update processes rather than basic warranty coverage. Documentation, ticketing, and remote troubleshooting are included to accelerate remediation and reduce the internal burden on your NOC and AV teams.