Poly
1Y POLY+ TRIO8500 COLLAB SVC 1Y POLY+ TRIO8500 COLLAB SVC
Out of Stock
Poly Trio 8500 Collaboration Service — 1 Year Poly+ Support | UC, Conference Phone
Poly
MPN: P85330SI112
$67.00
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- Service duration 12 months
- Manufacturer: Poly
- Coverage scope: remote technical support and firmware updates
- Priority case handling
- Access to Poly knowledge base and release notes
- Manufacturer-partner escalation path
- Extend device availability with 1 year Poly+ coverage for Trio 8500
- Accelerate incident resolution via prioritized case routing to Poly engineers
Sustain conference-room availability and shorten incident resolution with a one-year Poly+ service subscription for the Trio 8500. This manufacturer-backed offering focuses on rapid remote diagnosis, prioritized case routing and access to firmware and software updates that preserve feature parity across fleets. IT teams get a defined escalation path to Poly support engineers, predictable coverage for the life of the term, and guidance for integration with UC platforms. The service reduces operational risk compared with unmanaged devices by ensuring compatibility with Poly firmware releases and by providing a single vendor path for support and accountability. For procurement and infrastructure owners, Poly+ simplifies vendor management and defends uptime for business-critical collaboration spaces.
Ideal For
- Conference rooms deploying Trio 8500 as the primary meeting endpoint
- Enterprises standardizing UC hardware across multiple office sites
- IT teams requiring manufacturer escalation for interoperability issues
- Managed service providers offering endpoint support bundles to customers
Why This Product
- 1Provides manufacturer-backed escalation versus generic third-party support
- 2Includes firmware updates and validation rather than remote diagnosis only
- 3Delivers prioritized case handling to shorten resolution times
- 4Consolidates support under a single vendor to simplify accountability